Outage of October 6, 2021

Geoffrey Bilder

Geoffrey Bilder – 2021 October 06

In Data CenterPost Mortem

On October 6 at ~14:00 UTC, our data centre outside of Boston, MA went down. This affected most of our network services- even ones not hosted in the data centre. The problem was that both of our primary and backup network connections went down at the same time. We’re not sure why yet. We are consulting with our network provider. It took us 2 hours to get our systems back online.
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