This section is for Similarity Check account administrators only. It explains how administrators need to set up the iThenticate v2 account for their organizations if they are planning to use iThenticate in the browser. You need to follow the steps in this section before you start to set up your users and share the account with your colleagues.
Once Turnitin has enabled iThenticate v2 for your organization, the main editorial contact provided on your application form will become the iThenticate account administrator.
You will receive an email from Turnitin with a link to set your credentials. The email will look like this:
Click on the blue ‘Set up my account’ button at the bottom of the email. This will bring you to a page which looks something like this:
Fill out your username and password, and don’t forget to tick to agree to the terms and conditions. You will then arrive at your new iThenticate v2 account.
When you are logged in to iThenticate, what tabs can you see?
If you’re using iThenticate v2, you will only be able to see Users on the menu if you’re an account administrator.
So if you can’t see Manage Users or Users, you’re not an account administrator, and you can just read the user instructions for iThenticate v2 on the Turnitin website.
If you need to change your personal email address, username or password in the future, you can find instructions on the Turnitin website.
If you forgot your password and have never signed into your new v2 account, you’ll need to reach out directly to Turnitin’s support to have your password resent to you from Turnitin.
If you’ve already signed into your v2 account, but can’t remember your password, you can simply use the Forgot Password link on the login screen of your unique v2 website (https://crossref-31191.turnitin.com, with xxx being your member ID).
