Jobs

Do you want to help improve research communications in all corners of the globe? Come and join the world of non-profit open infrastructure and be part of improving the creation and sharing of knowledge as our new Product Manager, Metadata.

  • Location: Remote and global, availability from 2-5 pm UTC Mon-Fri to ensure sufficient overlap with the rest of the team.
  • Type: Full-Time, 40 hours a week, Mon-Fri.
  • Remuneration: 85-90k USD equivalent. We pay salaries in the currency of the country in which you’re based. We arrive at the local USD-equivalent salary by determining the average 5-year USD exchange rate, to stabilise currency fluctuations.
  • Benefits: Check out our Employee handbook for more details on paid time off, unlimited sick time, paid parental and medical leaves, and more.
  • Reports to: Head of Metadata, Patricia Feeney
  • Timeline: Advertise in January and offer by end of February or beginning of March

About the role

The Product Manager, Metadata, as part of the metadata team, helps with metadata development at Crossref with a focus on metadata outputs. This role involves a strong focus on JSON modelling for outputs in our REST API and other services, including proposing, coordinating and testing models for new or updated metadata, as well as active participation in community-led metadata development efforts.

Crossref collects a broad set of metadata for an increasingly diverse collection of scholarly outputs. By maintaining comprehensive metadata records that include author affiliations, funding information, references, and licensing details, Crossref members contribute to a more open and interconnected research environment where knowledge can be reliably tracked, verified, and built upon. This role will help shape metadata for our community as we actively expand and refine the metadata we collect.

We are a small organisation with a big impact, and we’re looking for a creative, technically-oriented Product Manager for metadata. Reporting to the Head of Metadata, the Product Manager will be part of the larger Programs and Services team and work closely with Crossref’s program on ‘Contributing to the Research Nexus’ and with the relevant developers on the technology team. We expect the Product Manager to take a collaborative approach and bring the ability to plan, research, convene, listen, and facilitate consensus-based decision making.

Key responsibilities

  • Model and maintain JSON-based metadata outputs and JSON schemas with attention to accuracy, completeness, scalability, and usability
  • Contribute to the development and ongoing maintenance of our internal metadata item tree model
  • Ensure consistency in metadata models by developing and adopting standardised patterns and principles
  • Coordinate metadata work across teams at Crossref, by communicating ideas and writing project plans, gathering and assessing feedback, and using data to drive decision-making
  • Work with metadata and development teams to test and develop updates to Crossref metadata
  • Proactively propose improvements to modelling standards to align with evolving community best practicesIntegrate user research, system investigations, and ongoing community feedback into requirements
  • Write product specifications based on internal and external input, and work closely with the technical team to get these translated into technical specifications
  • Maintain and improve internal and public-facing documentation to support transparency and usability
  • Promote the adoption of new services and features directly with the community
  • Collaborate with community stakeholders and participate in working groups to expand and improve Crossref metadata

About you

You’ll need:

  • You have worked in roles where you were responsible for metadata curation and schema development
  • You have experience with XML and JSON, including mapping, modelling and developing crosswalks between data formats
  • You bring a good understanding of knowledge graphs and ongoing work in this area
  • You are comfortable working with RESTful APIs and related web services/technologies
  • You have an understanding and experience of complex workflow systems, writing clear specifications, and working with APIs
  • You have strong written and verbal communication skills, and are able to communicate clearly, simply, and effectively
  • You bring strong collaborative skills, especially in distributed and remote team environments
  • You have strong project management skills and can coordinate projects across people and teams
  • You have experience working with developers. You are technical enough to discuss critical questions about architecture and product choices with engineers
  • You are proactive, self-motivated, and committed to continuous improvement
  • You have familiarity with the scholarly communications ecosystem, particularly open science and open infrastructure
  • You have strong analytical skills and attention to detail, with the ability to capture and interpret complex data relationships

Nice-to-have:

  • You come from a technical background or have worked closely with tech teams in the past
  • You are aware of and actively contributing to open, community-driven initiatives
  • You have experience working with contractors and outsourcing specific pieces of work
  • You have experience with project management
  • You are comfortable being part of QA and testing processes

About Crossref & the team

We’re a non-profit membership organisation that exists to make scholarly communications better. We rally the community; tag and share metadata; run an open infrastructure; play with technology; and make tools and services—all to help put research in context.

We envision a rich and reusable open network of relationships connecting research organisations, people, things, and actions; a scholarly record that the global community can build on forever, for the benefit of society. We are working towards this vision of a ‘Research Nexus’ by demonstrating the value of richer and connected open metadata, incentivising people to meet best practices, while making it easier to do so. “We” means 23,000+ members from 160+ countries, 170+ million records, and nearly 2 billion monthly metadata queries from thousands of tools across the research ecosystem. We want to be a sustainable source of complete, open, and global scholarly metadata and relationships.

Take a look at our strategic agenda to see the planned work that aims to achieve the vision. The sustainability area aims to make transparent all the processes and procedures we follow to run the operation long-term, including our financials and our ongoing commitment to the Principles of Open Scholarly Infrastructure (POSI). The governance area describes our board and its role in community oversight.

It also takes a strong team – because reliable infrastructure needs committed people who contribute to and realise the vision, and thrive doing it. We are a distributed group of 50+ dedicated people who take our work seriously, but don’t take ourselves seriously - we like to play quizzes, measure coffee intake, and create 100s of custom slack emojis. We do this through fair policies and working practices, a balanced approach to resourcing, and accountability to each other.

We can offer the successful candidate a challenging and fun environment to work in. Together we are dedicated to our global mission and we are constantly adapting to ensure we get there. Take a look at our organisation chart, the latest Annual Meeting recordings, and our financial information.

Thinking of applying?

We especially encourage applications from people with backgrounds historically under-represented in research and scholarly communications. You can be based anywhere in the world where we can employ staff, either directly or through an employer of record.

We will invite selected candidates to an initial call to discuss the role. Following that, shortlisted candidates will be invited to an interview. You will receive all questions in advance, and the interview will include some questions and/or exercises you’ll have a chance to prepare for. All interviews will be held remotely on Zoom.

Click here to apply!

Applications close on January 30th, 2026.

Anticipated salary for this role is approximately 85-90k USD-equivalent, paid in local currency. Crossref offers competitive compensation, benefits, flexible work arrangements, professional development opportunities, and a supportive work environment. Check out our Employee Handbook for more details on paid time off, unlimited sick time, paid parental and medical leaves, and more.

Equal opportunities commitment

Crossref is committed to a policy of non-discrimination and equal opportunity for all employees and qualified applicants for employment without regard to race, colour, religion, sex, pregnancy or a condition related to pregnancy, sexual orientation, gender identity or expression, national origin, ancestry, age, physical or mental disability, genetic information, veteran status, uniform service member status, or any other protected class under applicable law. Crossref will make reasonable accommodations for qualified individuals with known disabilities in accordance with applicable law.

Thanks for your interest in joining Crossref. We are excited to hear from you!

Page maintainer: Michelle Cancel
Last updated: 2026-January-07