Amanda Bartell

Amanda Bartell

Head of Member Experience
Biography

Amanda joined Crossref in late 2017 to help make our member and user experience as smooth and delightful as possible. She previously worked in educational publishing for over 18 years at the intersection between digital marketing and digital product support and has also tutored in marketing for the Oxford College of Marketing. Outside of work she volunteers as a sighted guide for the visually impaired, and is currently learning to Flamenco dance, because why not? ¡Olé!

Twitter
@abartell

Amanda Bartell's Latest Blog Posts

Stepping up our deposit processing game

Some of you who have submitted content to us during the first two months of 2021 may have experienced content registration delays. We noticed; you did, too. The time between us receiving XML from members, to the content being registered with us and the DOI resolving to the correct resolution URL, is usually a matter of minutes. Some submissions take longer - for example, book registrations with large reference lists, or very large files from larger publishers can take up to 24 to 48 hours to process.

404: Support team down for essential maintenance

2020 has been a very challenging year, and we can all agree that everyone needs a break. Crossref will be providing very limited technical and membership support from 21st December to 3rd January to allow our staff to rest and recharge. We’ll be back on January 4th raring to answer your questions. Amanda explains more about why we made this decision.

Get involved with Peer Review Week 2020 and register your peer reviews with Crossref

Just when you thought 2020 couldn’t go any faster, it’s Peer Review week again! Peer Review is such an important part of the research process and highlighting the role it plays is key to retaining and reinforcing trust in the publishing process.  

Similarity Check is changing

Tl;dr Crossref is taking over the service management of Similarity Check from Turnitin. That means we’re your first port of call for questions and your agreement will be direct with us. This is a very good thing because we have agreed and will continue to agree the best possible set-up for our collective membership. Similarity Check participants need to take action to confirm the new terms with us as soon as possible and before 31st August 2019.

Zen and the Art of Platform Migration

Amanda Bartell

Amanda Bartell – 2019 January 28

In CollaborationPersistence

Nowadays we’re all trying to eat healthier, get fitter, be more mindful and stay in the now. You think you’re doing a good job — perhaps you’ve started a yoga class or got a book on mindfulness. And then, wham! Someone in your organization casually mentions they’re planning a platform migration. I can sense the panic from here.